Business Analyst – KYC / Process Improvement

JOBID:1672978

Responsibilities

• Act as a Business Analyst for KYC workflow improvement projects, working with PM/PMO, business users, IT, vendors and HQ teams.
• Analyse and document As-Is KYC processes, identify gaps and inefficiencies, and design To-Be workflows and business requirements.
• Identify opportunities to streamline and automate KYC processes and translate business needs into practical system/workflow solutions.
• Work closely with IT and automation teams on solution development, UAT, issue resolution, testing and implementation.
• Prepare process flows, requirements documents and project documentation, while coordinating stakeholders to ensure successful project delivery.

Requirements

• 3+ years of KYC Operations experience within banking, with 3+ years of experience in Business Analysis, process improvement or workflow transformation projects.
• Strong understanding of banking KYC processes and operations, with the ability to translate business needs into process improvements.
• Strong business analysis, process mapping and documentation skills, including As-Is/To-Be analysis.
• Experience working with IT, automation or technology teams on system/process enhancement projects is preferred.
• Strong communication, stakeholder management and negotiation skills, with the ability to work effectively across business users, IT, vendors and HQ teams.

Additional Information

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EA Personnel Name:Gabriel Tan
EA Personnel Reg. No.:R22104076
EA Licence No.:07C5771