Office Services Associate

Job Responsibilities:

• Managing a structured and efficient workflow for all service areas within your remit
• Ensuring that all service levels agreed with the client as part of the contract service delivery are achieved and continuously improved
• Regularly reviewing services to ensure continuous improvement of their delivery
• Ensuring stationery, facilities and other equipment are properly utilized and maintained
• Playing a flexible role assisting with the first impression, admin support and facilities services for the office
• Manage room and hospitality bookings, including setting up rooms
• Arrange hospitality and liaise with onsite cleaning teams
• Supervise, coordinate, assist in clients’ marketing events (including evening events as agreed overtime), at both on/off premises
• Handling all incoming and outgoing mail/deliveries
• Providing photocopying, scanning, and printing as per customer instructions
• Processing and analyzing monthly activity metrics reports (volume, spend) and monthly supplier billing invoices
• Assist lawyers in any other legal &marketing administrative duties
• Any ad-hoc request made by Williams Lea or the client

Job Requirement:

• Diploma/Degree in communication, Business Administration
• 3 to 5 years of relevant experience, within the legal industry will be an added advantage
• Effective communication skills, both written and oral
• Passion to provide customer service with a professional attitude
• Well presented with a professional manner
• Flexible, Independent, good team player
• High degree of attention to detail, ability to retain high levels of concentration in a busy working environment
• Well versed in office applications (Excel, Word& PowerPoint, Outlook, Teams, Zoom)
• 5 days in office
• Working location is at CBD area