Guest Experience Executive (F&B Restaurant Service)

About Us
Chip Bee Bistro is a new casual-dining concept by High Note Hospitality Group. We’re a space for warmth, creativity, and genuine connections—built on authenticity, artistic curiosity, and old-school hospitality meets grown-up bistro life.

What We're Looking For
We are looking for a responsible and committed Guest Experience Executive (F&B Service) to support daily service operations. You will ensure proper table setup, maintain cleanliness and presentation standards, and serve food and beverages promptly and professionally.

Role & Responsibilities

• Undertake day-to-day operational tasks as appointed, ensuring highest quality standards
• Greet and welcome guests in a warm and friendly manner at all times. Ensure attentiveness towards guests, anticipating their needs, appropriate & prompt responses to all queries.
• Ensure adherence to daily plans, prompt completion of assignedtasks to the highest standards.
• Understand all stations & tasks sufficiently to perform any duty assigned,consistently demonstrating high levels of guest service.
• Set up and clear tables according to service standards
• Maintain cleanliness & appearance of all itemssuch as centerpieces, china, glass & silver
• Replenish cutlery and tableware as needed. All settings, stations, equipment to be maintained immaculately & ready for smooth service.
• Serve food and beverages efficiently and professionally, with adequate description & flair, checking for guest satisfaction with proactive engagement at opportune times.
• Prompt & proper sequence of service with menu highlights, providing guest appropriate recommendations, accurate order taking while noting & relaying any special requests, dietary requirements or allergies to the relevant members.
• Work closely with kitchen and service teams. Communicate with the team and report any challenges, guest comments & any relevant information to the manager on duty in a timely manner.
• Follow through sequence of service including check presentation accurately in a timely manner.
• Cleanliness of work areas to be maintained consistently, deep cleaning conducted regularly.
• Be proficient in all necessary knowledge including product & service.
• Maintain personal grooming and service quality standards
• Follow food hygiene and safety regulations
• To maintain flexibility to perform other duties and projects as required and deemed necessary.
  
  What You Bring
  • Prior service experience is preferred but not required (training will be provided).
  • Good communication skills with a positive and team-oriented attitude.
  • Punctual, responsible, and well-groomed.
  • Able to commit to evening and/or weekend shifts.
  • WSQ Food Safety Course Level 1 Certification is an advantage.
  
  What We Offer
  • Salary Range: $1,800 – $2,600
  • 5-day work week (44 hours per week)
  • Group medical and hospitalization coverage
  • Staff discounts
  • Meals and transport benefits
  • Training and career development opportunities
  • Discretionary year-end bonus