1409## Pastoral Care Officer / CCK

Pastoral Care Officer

Contract Position | CCK

Contract Period: 1 October 2026 to 30 September 2027
Extension Option: Up to one additional year

Working Hours

• Monday to Thursday: 7:30 am to 4:30 pm, including a 1-hour lunch break

• Friday: 7:30 am to 4:00 pm, including a 1-hour lunch break

• No work on Saturdays, Sundays and gazetted public holidays

• Working hours may be adjusted according to the school’s requirements without changing the total hours

Job Responsibilities

Student Befriending and Mentoring

• Serve as a dedicated befriender and mentor to high-needs students.

• Provide one-to-one guidance, encouragement and emotional support.

• Support on-the-ground student management and discipline.

• Build positive and trusting relationships with students.

Case Management and Follow-Up

• Assist with fact-finding and student case management.

• Engage students and parents regarding concerns and interventions.

• Coordinate follow-up actions with relevant school personnel.

• Monitor students’ behaviour, well-being and progress.

• Prepare and maintain accurate student case reports.

Social-Emotional and Behavioural Support

• Plan and conduct motivational talks to build students’ confidence and resilience.

• Support students in developing a positive attitude towards school.

• Monitor students and encourage the completion of homework.

• Promote positive behaviour during daily school routines and activities.

• Assist with student discipline when required.

Student Well-Being and Engagement

• Lead simple and age-appropriate physical exercises or light activities.

• Encourage students’ mental, emotional and physical well-being.

• Provide guidance to students experiencing behavioural or emotional difficulties.

Parent and School Collaboration

• Engage parents as part of case management and student follow-up.

• Coordinate with teachers and relevant school personnel on student concerns.

• Support the implementation and monitoring of student interventions.

School Programmes and Administration

• Support student discipline and well-being during school events.

• Assist during Speech Day, Games Day, level camps and other school programmes.

• Perform general administrative and office-related duties.

• Carry out other duties assigned by the school.

• Sign an undertaking to protect and safeguard official information.

Requirements

• Minimum Diploma in Counselling, Psychology, Social Work, Education or a related discipline.

• Experience in youth work, student support or social services is preferred.

• Previous experience working in a school environment is preferred.

• Able to mentor, guide and communicate effectively with primary school students.

• Strong interpersonal and communication skills.

• Able to engage students and parents professionally.

• Patient, responsible, resilient and emotionally mature.

• Capable of maintaining accurate and confidential case records.

• Basic First Aid, Mental Health First Aid or crisis de-escalation certification is an advantage.