Infrastructure Engineer (AMK Area)

Key Responsibilities

Primary Responsibilities (Infrastructure Engineering - 80%)

• Manage and maintain enterprise infrastructure environments, including Windows Server and Red Hat Enterprise Linux (RHEL).
• Administer VMware vSphere, ESXi, vCenter, and VMware NSX environments.
• Manage Dell EMC SAN Storage, including storage provisioning, LUN management, performance monitoring, and capacity planning.
• Configure and maintain Brocade SAN switches, including Fibre Channel zoning and fabric administration.
• Support and troubleshoot Cisco switches, VLANs, and network connectivity issues.
• Provide Level 2 and Level 3 support for infrastructure-related incidents and service requests.
• Perform root cause analysis (RCA) and implement corrective and preventive actions.
• Execute infrastructure patching, upgrades, migrations, and maintenance activities.
• Support backup, disaster recovery, and business continuity processes.
• Monitor infrastructure availability, performance, security, and compliance.
• Develop and maintain technical documentation, diagrams, procedures, and knowledge articles.

Secondary Responsibilities (Cross-Functional IT Support - 20%)

• Provide operational support to other IT functions during periods of lower infrastructure workload.
• Assist Service Desk, Application Support, Database, Security, and Cloud teams as required.
• Participate in project implementations, system deployments, testing, and migration activities.
• Support IT operational initiatives, asset management, and audit requirements.
• Collaborate with cross-functional teams to ensure efficient delivery of IT services.
• Contribute to process improvements, automation initiatives, and knowledge-sharing activities.
• Provide technical guidance and support for business and operational requirements outside the core infrastructure domain when necessary.
  

Required Technical Skills

Operating Systems

• Microsoft Windows Server 2012/2016/2019/2022
• Red Hat Enterprise Linux (RHEL)

Virtualization

• VMware ESXi
• VMware vSphere
• VMware vCenter
• VMware NSX

Storage

• Dell EMC SAN Storage
• Storage Provisioning
• LUN Management
• SAN Administration

Networking

• Cisco Switches
• VLANs
• Switching Technologies
• TCP/IP
• DNS
• DHCP

SAN Technologies

• Brocade SAN Switches
• Fibre Channel
• Zoning
• Fabric Management

Service Management

• Incident Management
• Problem Management
• Change Management
• Root Cause Analysis (RCA)

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Minimum 6 years of hands-on experience in enterprise infrastructure administration and operations.
• Proven experience supporting large-scale production environments.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and stakeholder management abilities.

Preferred Certifications

Microsoft

• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Microsoft Certified: Azure Administrator Associate

Red Hat

• RHCSA (Red Hat Certified System Administrator)
• RHCE (Red Hat Certified Engineer)

VMware

• VMware Certified Professional - Data Center Virtualization (VCP-DCV)
• VMware Certified Professional - Network Virtualization (VCP-NV)

Cisco

• CCNA (Cisco Certified Network Associate)
• CCNP Enterprise

Dell Technologies

• Dell Technologies Certified Professional - Storage Administration

Storage & SAN

• Brocade SAN Administration Certification
• Fibre Channel Storage Certifications

5 day week @ AMK area

Maestro HR
damien lee tian hong
R1106726
16C8462