E-Commerce Assistant

Roles & Responsibilities

• Monday to Friday, 830am - 530pm

• Basic UP $3,000 + Bonuses

• Location: East

• AWS + VB

Job scope:

• Process and manage online orders across WordPress, Shopee, Lazada, Zalora, Amazon, and other e-commerce platforms.

• Monitor online inventory levels to prevent stock-outs, overselling, and order fulfilment issues.

• Respond promptly to customer enquiries, requests, orders, reviews, and ratings across multiple platforms.

• Liaise with platform customer service teams to resolve order and customer-related issues.

• Coordinate with logistics teams on packing arrangements and shipment fulfilment.

• Upload, maintain, and update product SKUs and listings across e-commerce platforms.

• Support management in developing strategies to improve online sales and platform performance.

• Assist with pricing updates, promotional campaigns, and promotional deals across e-commerce platforms.
  

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We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.

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Charlotte Lim (Limanqi) | EA Personnel No: R23113764