Programme & Case Management Executive

Role Overview

We are looking for a passionate and dynamic Programme & Case Management Associate who will support adults (aged above 45) with cancer through case management, programme development, and community engagement.
This role is ideal for someone who enjoys people-facing work, is able to multi-task, and thrives in a fast-moving, mission-driven environment.

Key Responsibilities

1. Case Management & Client Support

• Provide direct psychosocial support to young adults with cancer.
• Conduct needs assessments and ongoing follow-ups.
• Develop personalised case management plans and track progress.
• Coordinate referrals to the community or healthcare services as needed.
• Maintain proper documentation, case notes, and confidentiality in line with organisational and sector standards.

2. Programme Development & Facilitation

• Co-develop and run community programmes and events for different segments of our client group
• Build youth-friendly, engaging, and evidence-informed programme content.
• Support programme evaluation, data collection, and reporting.
• Assist in volunteer coordination during programmes.

3. Community Engagement & Stakeholder Relations

• Represent the organisation at outreach events, hospital fairs, and community sessions.
• Work collaboratively with healthcare professionals, social workers, counsellors, and programme partners.
• Support communications (e.g., WhatsApp Groups, outreach materials) where needed.
• Support organisational logistics, administration, and ad-hoc tasks.

Requirements

Education & Experience

• Diploma or Degree in Social Work, Psychology, Counselling, Community Development, Youth Work, Public Health, or related fields.
• Prior experience with health-related support, oncology, or community social services is advantageous.
• Fresh graduates with strong passion and relevant internships will be considered.
• Mid-career professionals with relevant and related certifications in social service will be considered.

Skills & Attributes

• Strong ability to connect with people, especially those navigating major life changes.
• Comfortable handling casework, crisis support, and multi-stakeholder communication.
• Good presentation and facilitation skills.
• Excellent organisational and multi-tasking abilities; able to work with some ambiguity.
• Empathetic, non-judgmental, and culturally sensitive.
• Good writing and documentation skills.
• Comfortable with both independent work and teamwork.

What We Offer

• Meaningful impact on the lives.
• Supportive environment that values learning, creativity, and growth.
• Training opportunities in oncology care, engagement, trauma-informed practice, and programme design.