Recruitment & Worker Welfare Coordinator

ABOUT THE ROLE:

We are looking for a people-oriented, hands-on and highly organised Recruitment & Worker Welfare Coordinator to join our growing Operations team at Semiko Manpower Services Pte Ltd.

This is not a desk-bound role. You will be the bridge between Semiko and our frontline cleaning and kitchen staff — recruiting the right people, visiting them at their work centres, understanding their on-ground experience and using those insights to continuously strengthen our talent pipeline.

If you enjoy working with people, thrive in a fast-paced environment and want a role where no two days are the same, we want to hear from you.

Job Responsibilities

Sourcing & Recruitment

• Source, screen and recruit frontline cleaning, kitchen and support staff for permanent, part-time and relief assignments
• Post job advertisements across platforms and manage an active candidate database
• Build and maintain a strong pipeline of candidates for regular and urgent manpower needs

Candidate Engagement

• Conduct phone and WhatsApp interviews to assess candidates' suitability, availability, salary expectations and preferred work locations
• Follow up promptly with applicants and maintain regular communication throughout the hiring process
  

Centre Visits & Worker Welfare

• Conduct regular visits to deployed staff at their work centres to check on well-being and gather feedbac
• Build relationships with frontline staff to better understand their needs and concerns
• Use ground-level insights to identify recruitment gaps and improve sourcing strategies

Onboarding & Deployment

• Arrange interviews, trial assignments and deployment schedules
• Conduct basic on-site orientation and guide new staff on job duties, work procedures and expectations
• Coordinate closely with the Operations Team to fulfil urgent manpower requests

Pipeline Development

• Actively build and maintain a ready pool of candidates to support both planned and last-minute staffing needs
• Use insights from site visits and worker interactions to continuously improve recruitment and retention approaches

HR & Administrative Support

• Maintain accurate worker records and attendance data
• Support timesheet collection and basic HR administration
• Communicate professionally with workers, clients and internal team members

Requirements

• Comfortable handling a high volume of phone calls and WhatsApp messages daily.
• Willing and able to travel to different work sites in Singapore.
• Must be comfortable providing on-site guidance and handling frontline workers.
• Hands-on, patient, firm and able to manage different personalities.
• Strong follow-up skills and a good sense of urgency.
• Able to work independently and coordinate closely with the Operations Team.
• Responsible, organised and able to work in a fast-paced environment.
• Bilingual in Englisah and Mandarin (to liaise with Mandarin-speaking workers and candidates)

Advantage (not required):

• Prior recruitment, manpower coordination, staffing, cleaning, F&B, logistics, healthcare support or frontline operations experience is preferred.
• Knowledge of MOM requirements, work passes, timesheets, attendance systems or HR software will be an advantage.

This is a hands-on role involving frequent worker calls, WhatsApp follow-ups and regular site visits. It is suitable for candidates who enjoy a balance of recruitment, worker engagement, site visits and operational coordination.