Operations Associate

Company Overview

Potico is an e-commerce gifting company operating in the Philippines, Thailand, Vietnam, and Singapore. We provide a modern, tech-enabled gifting experience with affordable, high-quality flowers, personalized gifts, and curated gift sets delivered same-day.

Job Summary

Help build and optimize Potico's operations by managing warehouse fulfillment, supplier coordination, and inventory control to ensure smooth daily processes and support business growth.

What You’ll Do

• Coordinate and oversee daily order fulfillment and warehouse activities to ensure timely and accurate delivery
• Manage supplier relationships by sourcing products, negotiating terms, and anticipating stock needs to maintain supply continuity
• Monitor inventory levels and proactively own the restocking process to prevent shortages
• Identify operational issues and implement solutions to improve efficiency and effectiveness
• You may also own an additional work stream shaped around the company’s evolving priorities and your own interests (product development, operational optimization…).

Who You Are

• Experience in operations, logistics, retail, or related fields, including internships and part-time roles
• Ability to stay organized, dependable, and maintain composure under pressure
• Demonstrated ownership mindset by identifying and resolving operational issues independently
• Comfortable managing multiple tasks that require both reactive and planned approaches

What We Offer

• Competitive salary
• 14 days of annual leave
• Opportunity for genuine ownership and growth in a regional business