RETAIL MANAGER

Job Description & Requirements

Roles & Responsibilities

Retail Store Manager duties and responsibilities

A Retail Store Manager is responsible for managing a retail store, which includes overseeing sales, staff and inventory. Retail Store Managers have the following duties and responsibilities:

Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.

Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.

Seek ways to better promote the store, the product line and service within the store.

Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.

Implement cross-training of employees and Assistant Managers to maintain productivity at all times.

Manage all controllable costs with a view to maintaining profitability.

Ensure the store remains clean and presentable at all times.

Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.

Embody our culture and values through a high degree of self-accountability acting as a model for all team members both internally or externally.

Recruit, hire and train store Associates and Supervisors preparing them to actively engage our Customers in new and meaningful ways.

Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.

Directing the daily activities of Store Supervisors and Associates in alignment with Company and Store goals

Work with cross-functional teams such as Merchandising, Inventory Planning and Fulfillment to provide timely and responsible outcomes to needs and requests

Ensure operational efficiency by actively managing operational tasks related to Payroll, Inventory Management and paperwork.

Develop and maintain store merchandising guidelines that make the store easy to shop and adds value to the Customer s purchase journey

Actively participate to provide and nourish feedback from all levels of the organization to continuously improve the business