Senior Salesforce Developer

Job Description

• Design, develop, and customize Salesforce solutions using:

o Apex

o Lightning Web Components (LWC)

o Flows

o Custom Objects

o Validation Rules

o Omnistudio components (where applicable)

o Action Plan

o Document Generation

• Configure and implement Salesforce platform capabilities, primarily on Public Sector

Solution, Service Cloud, with potential exposure to Experience Cloud and other platform

features

• Develop integrations between Salesforce and external systems using REST/SOAP APIs and

MuleSoft integration services

• Participate in sprint activities including backlog grooming, sprint planning, development,

testing, and deployment

• Develop solutions based on user stories, acceptance criteria, UX designs, and technical

specifications documented in JIRA and Confluence

• Collaborate with Solution Architects/Tech Lead and Business Analysts/Technical Product

Manager to translate business requirements into technical implementations

• Perform unit testing, support system integration testing, and resolve defects to ensure

quality deliverables

• Troubleshoot and resolve issues across Salesforce environments while ensuring platform stability and minimal downtime

• Support deployment activities across development, SIT, UAT, staging, and production

environments

• Follow established development standards, GitLab version control practices, and CI/CD

deployment processes

• Create and maintain technical documentation, including technical designs, deployment

procedures, and operational playbooks

• Continuously improve application performance, maintainability, and user experience

through adherence to Salesforce best practices

What we are looking for

• Degree in Computer Science, Information Technology, Engineering, or related discipline

• At least 3 years of experience in Salesforce development and administration

• Salesforce certifications such as:

o Salesforce Certified Platform Developer I

o Salesforce Administrator

• Strong hands-on experience in:

o Apex

o SOQL/SOSL

o Lightning Web Components (LWC)

o Salesforce Flows and automation tools

• Strong understanding of Salesforce platform capabilities, particularly:

o Service Cloud

o Experience Cloud

• Experience working with:

o REST/SOAP APIs

o Salesforce integration patterns

o External system integrations

• Good understanding of:

o Salesforce data modelling

o Security model (roles, profiles, permission sets, public group...)

o Validation rules and automation capabilities

• Familiarity with Agile delivery methodologies and tools such as JIRA and Confluence

• Experience with version control systems such as Git/GitLab

• Familiarity with CI/CD pipelines and DevOps practices for Salesforce deployments

• Strong analytical and problem-solving skills with the ability to troubleshoot technical issues

effectively

• Good communication and collaboration skills, with the ability to work effectively in cross-

functional teams

Preferred / Good to Have:

• Experience with Omnistudio or Salesforce Public Sector Solutions

• Experience integrating with MuleSoft or middleware platforms

• Exposure to enterprise case management systems or large-scale digital transformation

projects

• Experience with AI-related Salesforce capabilities such as Agentforce

• Salesforce Certified Platform Developer II

• Strong sense of ownership, teamwork, and continuous learning mindset