PROTECHNICIAN

Company Overview

Upgrade/Repair your Tech with us. We offer free diagnostics and 45-minute repairs for software reinstallation and hardware upgrades. We provide top IT gadgets, branded desktops/notebooks for gaming, corporate, or home use, and customized desktops.

Job Summary

Join our team as an IT Technician to diagnose, repair, and upgrade PCs, notebooks, and AIO systems while delivering expert advice and support to customers.

Responsibilities

• Diagnose hardware and software issues in PCs, notebooks, and AIO systems to ensure accurate repairs
• Assemble and disassemble laptops and desktops to facilitate maintenance and upgrades
• Perform quality checks and control measures to verify repair effectiveness and system performance
• Conduct performance testing on repaired or upgraded devices to ensure optimal functionality
• Provide clear, expert advice and support to customers regarding their IT devices and repair options
• Maintain a positive work attitude with responsibility and pride in delivering quality service
• Learn and apply new repair techniques through provided training to enhance technical skills

Preferred competencies and qualifications

• Personal experience with repairing computers is an advantage but not required