Sales personnel + Assistant

Receptionist cum Sales & TCM Clinic Assistant

前台销售兼中医诊所助理

Company: AVA TCM Wellness & Dessert Pte. Ltd.
Location: Marine Parade, Singapore
Employment: Full-Time
Salary: S$2,000 – S$2,400/month + Sales Commission + Performance Incentive
Start Work: 05 October 2026

Job Responsibilities

• Welcome customers and manage front-desk enquiries, appointments, calls and WhatsApp messages.

• Handle cashiering, payments, receipts, customer records and daily administrative duties.

• Introduce and promote AVA's TCM wellness services, treatment packages, memberships and promotions.

• Follow up with customers on appointments, treatment sessions, package renewals and promotional offers.

• Treatment Assistants, company will give job training.

• Assist the TCM Physician with treatment preparation and treatment-room duties, including preparing treatment rooms, beds, towels, equipment and necessary supplies.

• Assist the Physician during treatments under the Physician's direction and supervision, where appropriate and within the employee's training and permitted scope.

• Assist with patient preparation before treatment and room cleaning/sanitisation after treatment.

• Coordinate with the Physician and therapists to ensure smooth customer flow and treatment schedules.

• Maintain a clean, hygienic and professional reception and treatment environment.

• Assist with AVA's social media enquiries, promotions, events and other outlet operations when required.

Requirements

• Friendly, responsible, organised and customer-service oriented.

• Good communication and interpersonal skills.

• Comfortable with sales and promoting wellness services without hard selling.

• Basic computer/POS and administrative skills.

• Previous experience in a TCM clinic, medical clinic, wellness centre, spa, reception or sales role is an advantage.

• Candidates with experience assisting TCM Physicians or therapists will be preferred.

• Able to communicate effectively in English; Mandarin-speaking ability is advantageous for communicating in a TCM environment.

• Willing to work shifts, weekends and public holidays according to roster.

• Willing to learn and be trained in AVA's clinic and wellness operating procedures.