FOOD & BEVERAGE MANAGER (PUB)

Responsibilities

• Oversee daily pub operations including bar, kitchen, and floor management to ensure smooth functioning within budget limits
• Deliver high-energy, excellent guest service to enhance customer satisfaction and loyalty
• Curate and update drink and food menus while managing supplier relationships to maintain quality and variety
• Control stock levels, minimize waste, and manage costs to optimize profitability
• Ensure compliance with liquor licensing regulations, responsible service standards, and safety protocols
• Resolve guest concerns promptly and coordinate special events to enhance patron experience
• Plan and execute promotions, happy hours, and themed events to drive sales and customer engagement
• Track and analyze sales, labor costs, and overall profitability to inform operational decisions
• Maintain pub ambiance through management of music, lighting, and cleanliness to create a welcoming environment

Required competencies and certifications

• Proven pub/bar management experience
• Strong knowledge of beer, spirits, cocktails, and pub food
• Familiarity with liquor laws and responsible service requirements
• Proficiency in POS systems, inventory management tools, and MS Office applications
• Ability to solve problems effectively under pressure
• Skilled in delegating tasks across teams to ensure operational efficiency
• Strong leadership and communication skills to manage staff and customer interactions
• Up-to-date knowledge of nightlife and drink trends
• Capability to manage staff, control costs, and meet sales targets
• Flexibility to work evening, weekend, and holiday shifts