Day 2 Software Engineer (AMK)
About this job
As a Day 2 Software Engineer, you will be responsible for ensuring the smooth operation of our software products post-deployment. Your role will involve not only fixing coding bugs but also performing end-to-end troubleshooting to identify and resolve issues related to configuration, performance, and integration. You will work closely with cross-functional teams to ensure our software meets the highest standards of quality and reliability.
Key Responsibilities:
- End-to-End Troubleshooting: Perform comprehensive troubleshooting to diagnose and fix issues related to software configuration, performance, and integration.
- Bug Fixing: Identify, analyze, and resolve coding bugs in a timely manner.
- App Configuration Management: Review and update app configurations to ensure optimal performance and compatibility.
- Integration Support: Assist in resolving integration issues with other systems and platforms.
- Customer Support: Provide technical support to customers and address their concerns effectively.
- Documentation: Maintain detailed documentation of issues, solutions, and best practices.
- Collaboration: Work closely with development, QA, and support teams to ensure seamless software operation.
Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- Singaporean only.
- 2-5 years of relevant professional working experience.
- Proven experience in software development and bug fixing.
- Strong troubleshooting skills with the ability to diagnose and resolve complex issues.
- Familiarity with software configuration management and performance monitoring tools.
- Experience with Node.js, React, Kafka, Keycloak, MQTT, Microservices, Docker, Kubernetes, Podman, MongoDB, and IBM MQ.
- Available for 24/7 standby.
- Ready to work OT and in shift roles if needed.
- Excellent communication and collaboration skills.
- Ability to work independently and as part of a team.
Working Location: AMK
Maestro HR
damien lee tian hong
R1106726
16C8462
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The employer lists 5 000 – 6 500 $ for this role at MAESTRO HUMAN RESOURCE PTE. LTD. in Singapore. For comparison, the local market median is about 6 085 $ based on 26 065 similar offers.
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