Production Manager / Senior Manager

About NEON

NEON is a global leader in creating and producing experiential entertainment. NEON enjoys a worldwide partnership with NBCUniversal for Jurassic World: The Experience, currently open at Cloud Forest, Gardens by the Bay, Singapore and Asiatique in Thailand. The Group also partners with Warner Bros. Discovery Themed Entertainment for Harry Potter: Visions of Magic, currently open in Resorts World Sentosa, Singapore and a brand new, DC experience, slated to debut in 2026. Additionally, NEON has global partnerships with 20th Century Studios for AVATAR: The Experience, The Walt Disney Company and Marvel Entertainment for Marvel Avengers S.T.A.T.I.O.N., and Hasbro for Transformers: The Experience. The Company also partners with the governments of Egypt and Peru for their original artefact IP experiences, Ramses & the Gold of the Pharaohs and Machu Picchu and the Golden Empires of Peru, respectively, plus authentic artefact tours Pompeii: The Exhibition, and Mummies of the World: The Exhibition.

NEON’s global partnerships have enabled the Group to bring compelling experiences that leave lasting memories to millions of visitors in more than 90 cities to date globally. For more information, please visit www.neonglobal.com.

Job Purpose

The Production Manager is responsible for overseeing the planning, coordination, and execution of location based entertainment projects and experiences across the company’s portfolio. This role works closely with Production leadership, as well as Creative, Technical, Operations, Business and Executive teams to deliver high-quality experiences and exhibitions on time and on budget.

The ideal candidate has substantial experience in production management or project management, exceptional attention to detail, a strong analytical mindset, and a leadership style that supports collaboration across disciplines. Experience overseeing technical areas - such as show control, audio, video, lighting, and controls (AVLC) - is a plus.

Key Responsibilities

Production Oversight

• Develop, maintain, and manage production schedules and timelines for a range of experiences and exhibitions.
• Align production needs with creative intent, technical requirements, and operational goals.
• Oversee resource planning, including staffing, equipment, materials, and vendor engagement.

Execution & Delivery

• Monitor progress across all production workstreams, identifying risks early and adjusting plans as needed.
• Ensure efficient resource allocation and support budget development through detailed production insights.
• Uphold quality standards across all deliverables, ensuring projects open on time and perform reliably.

Documentation & Vendor Coordination

• Maintain accurate production documentation, reports, and trackers.
• Coordinate with external vendors, contractors, and freelancers to ensure timely, high-quality outputs.
• Support procurement and contract discussions with an understanding of production needs and constraints.

Process & Workflow Optimization

• Identify workflow inefficiencies and implement scalable improvements.
• Champion best practices in production planning, communication, and cross-department collaboration.
• Support long-term production strategy and roadmap development.

Preferred Qualifications & Skills

• 8 to 10 years of experience in production management or project management, preferably within experiences, exhibitions, entertainment, or related fields
• Experience with experiential, entertainment, cultural, or exhibition environments
• Understanding of end-to-end production processes
• Familiarity with AVLC systems, show control, or technical production workflows is a plus
• Strong decision-making and problem-solving abilities
• Able to travel for work