HR Intern, HR Shared Services

Job Description & Requirements

As an HR Shared Services Intern, you will gain hands-on experience across the full employee lifecycle within HR Operations. You will support a wide range of HR administrative processes, serve as a key point of contact for employee inquiries, and develop a strong understanding of HR policies, systems, and best practices. This internship offers valuable exposure to how a HR Shared Services function delivers efficient, accurate, and employee-focused support across the organization.

Key Responsibilities:

Frontline Employee Support

• Serve as the face of HR by providing first-level support for employee enquiries during counter opening hours.
• Respond clearly and professionally to general team queries regarding company HR policies, procedures, and benefits.
• Lifecycle & Mobility Administration
• Facilitate seamless onboarding and offboarding experiences by preparing, verifying, and filing essential employee documentation.
• Learn corporate immigration processes by supporting work pass applications, renewals, cancellations, and required follow-ups.
• Benefits & Operations
• Assist in administering employee medical benefits, insurance programs, and claims processing.
• Support daily HR administrative and shared services operations to ensure high-quality service delivery.
• Data Governance & Coordination
• Maintain and update HR trackers, records, and reports to guarantee data accuracy and integrity.
• Proactively monitor and follow up on outstanding documents, approvals, and required submissions in a timely manner.
• Coordinate effectively with employees, supervisors, and internal departments on various HR-related matters.
• Execute other HR and administrative duties as assigned by your supervisor to broaden your skill set.

Requirements:

• Currently pursuing a Diploma/Degree in Human Resource, Business, or any other related disciplines
• Proficient in using Microsoft Word, Excel and PowerPoint
• Detailed-oriented and meticulous
• Able to multitask and work in fast-paced environment