Community Outreach Executive

Location: Vanguard Active Ageing Centre (Pasir Ris / Woodlands)

Responsibilities:

• Support the Manager in overseeing compliance in day-to-day operations, directives, KPI and all work processes.
• Conduct home visits, community outreach efforts and conduct community screening for seniors residing in the assigned boundary.
• Develop and implement outreach strategies.
• Build and maintain relationship/ rapport with community seniors.
• Plan and implement activities and programmes based on seniors’ needs and interest to promote active lifestyles and social engagement.
• Gather seniors to join the planned programmes.
• Provide support to seniors who requires befriending and track the efforts done.
• Provide information and refer the community seniors to appropriate services as required.
• Recruit, develop and retain volunteers/ senior volunteers.
• Assist community seniors on vital signs monitoring.
• Compile and submit required reports on a timely basis.
• Provide administrative support such as putting up document for purchases, claims and processing invoice received.
• Track the expenses for the AAC and keep expenses within budget.
• Supervisory role to associates and ensure their competencies.
• Arrange and track essential courses required.
• Any other duties as assigned by the Manager.
• Attend to walk-in, phone and text enquiries and correspondence.
• Track AAC KPIs such as outreach, programmes participation and befriending.
• Ensure confidentiality of the seniors’ data, in line with Organisation’s PDPA policy

Requirements:

• A degree in any discipline.
• 3 to 4 years' experience in community care setting is preferred.
• Good communication and interpersonal skills.
• Can-do positive attitude, with interest to engage the seniors.
• Team player who is organized and meticulous at work.
• Eye for details and meticulous in planning of events from start to the end
• Willing to work on occasional weekends.
• Adaptable to changes
• Ability to multi-task and perform under pressure.
• Able to work in a fast-paced environment.
• Proficient in Microsoft Office and data presentation