ASSISTANT HOUSEKEEPING MANAGER

Responsibilities

• Supervise housekeeping supervisors and attendants to maintain efficient daily operations
• Conduct inspections of guest rooms and public areas to ensure cleanliness and adherence to hotel standards
• Monitor housekeeping productivity and service quality to meet operational goals
• Prepare staff duty rosters and work schedules to ensure adequate staffing levels
• Coordinate training and development activities to enhance team skills and performance
• Monitor stock levels and maintain accurate inventory records for housekeeping supplies
• Handle guest requests and resolve complaints promptly to enhance guest satisfaction
• Assist with budgeting and procurement activities to support housekeeping operations
• Ensure compliance with hotel standards and procedures through regular audits and follow-ups
• Prepare operational reports for management to inform decision-making and continuous improvement