Lounge Hospitality Ambassador - Changi Airport

Join us and create unforgettable experiences for travelers and visitors from around the world. If you enjoy connecting with people and have a passion for hospitality, this is your chance to shine in an exciting, dynamic environment.

• Working hours: 12 hours / 6 hours rotating shift!

• Working location: Jewel Changi Airport

Job Scope:

• Welcome and assist guests upon arrival at the lounge

• Ensure a seamless check-in and check-out experience for all guests

• Provide information about lounge facilities, services, and promotions

• Serve food and beverages while maintaining high standards of hygiene and presentation

• Monitor lounge environment to ensure cleanliness, comfort, and safety

• Handle guest inquiries, requests, and concerns promptly and professionally

• Maintain accurate records of guest visits and facility usage

• Collaborate with team members to ensure smooth daily operations

• Uphold brand standards and deliver exceptional customer service at all times

Job Requirements:

• Minimum GCE ‘N’ Levels

• Minimum 1 to 2 years of hospitality or customer service experience

• Positive attitude, strong communication skills, and the ability to thrive in a fast-paced environment

If you are interested, please submit your application here. We appreciate your application and will notify you if you are shortlisted for the role.

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EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi