Relationship Manager, Retail Banking (Contract)

Job Purpose:

To acquire high quality and high value accounts and deposits from targeted segment in Singapore market and cross sell relevant services and products such as Home Loan, Remittances etc based on extant and applicable regulatory framework

Core Responsibility:

• New High Net Worth Individual/Qualified Depositor Bank Account Opening and related KYC documentation
  • To source customers through outbound phone calls (cold calls) and physical visits to Individuals with a view to acquire deposit accounts
  • Scouting and reaching out to target set of clients
  • Reaching out to target clients
  • Outbound customer outreach and doing sales pitch
  • Doing individual KYC
  • Cross sell remittances and Home loan and other relevant products/services
• Ensure adherence to the Know Your Customer (KYC) and AML/CFT norms
• Maintaining relationship with Key Accounts and ensure timely processing of remittance transactions
• To attend to customer queries/complaints and ensure they are resolved and nil escalation / operational loss to bank
• To ensure complete adherence to regulatory guidelines and organizational policies and procedures
• Service walk-in customers at the retail branch
• Any other relevant task as assigned by the Reporting Manager