Contract Associate, Warehousing & Fulfilment (6-Months)

At Hegen, we redefine the parenting experience with award-winning innovations tailored for mothers and their little ones. As a trusted brand in mother and baby products, our mission is to empower mothers in their breastfeeding journey and ease the transition into parenthood through meaningful products and services. Recognised as one of Singapore’s top 10 fastest growing companies, Hegen takes pride in creating practical solutions that combine thoughtful designs with functionality and sustainability for time-strapped parents.

About the Role

We are looking for a reliable and detail-oriented Contract Associate, Warehousing & Fulfilment (6 Months) to join our Supply Chain Management team.

In this hands-on role, you will support the day-to-day warehousing and fulfilment operations, ensuring that inventory is received, stored, processed, and dispatched accurately and efficiently. You will also assist with order fulfilment, inventory management, and logistics coordination to help deliver an exceptional customer experience.

This opportunity is offered on a contract basis, with the potential for extension or conversion to a permanent position based on individual performance and organisational requirements. Candidates who are available to commence commence immediately or at short notice will be highly preferred.

Key Responsibilities:

• Conduct and perform warehouse tasks, from inbound management to stock handling, storing, and order dispatching in a proper and timely manner
• Process offline retailer orders and fulfilment and monitor their credit limit
• Cross-check online payments and messages before processing and supporting online orders
• Perform invoicing for online orders to ensure that the order data is being captured in the ERP and accounting systems in an accurate manner
• Manage inventory on a FIFO basis unless otherwise directed and work with Order Fulfilment colleagues to ensure healthy stock levels
• Manage inventory levels by conducting periodic stock count and reconciliation with inventory management system
• Manage third-party logistics providers and other related vendors by monitoring KPIs and conducting periodic performance reviews
• Proactively identify and recommend ways to implement operational goals, objectives, and process improvements
• Ensure warehouse housekeeping and workplace safety
• Support documentation for auditing related to logistics operations

Requirements:

• Educational background and working experience in Warehouse/Logistics, or related field is preferred.
• Prior working knowledge on eCommerce platforms will be advantageous.
• Proficient in IT and Microsoft Office suite.
• Good team player and pleasant personality.
• Meticulous, goal and process-oriented.
• Strong sense of responsibility to accomplish duties assigned
• Able to work in a fast-paced environment and multitask effectively

Equal Opportunity & Data Protection Statement

Hegen is an equal opportunity employer and is committed to building an inclusive and diverse workforce. All employment decisions are based on merit, qualifications, and business needs. By submitting your application, you consent to the collection, use and disclosure of your personal data for recruitment and employment-related purposes in accordance with applicable data protection laws.

Join Us

At Hegen, we are passionate about fostering a purpose-driven, inclusive and collaborative work environment where every team member can thrive. We are committed to supporting personal growth and offering opportunities for career development at every stage of your journey.