Sales & Customer Account Engineer / Program Engineer / Project Engineer

Responsibilities:

• Responsible for maintaining and expansion of existing business account.

• Understand customer requirements, product specifications, business objectives and define project scope, deliverables, timeline and work with internal stakeholders to make sure timeline are met.

• Managing NPI project from coordinating sourcing of raw materials, components, and equipment, work with suppliers on lead times, quality, and delivery schedules and monitor procurement status to meet milestone.

• Monitor manufacturing progress and productivity and resolve production bottlenecks and technical issues.

• Work with inter department to ensure products meet customer and regulatory requirements.

• Identify project risks and mitigation plans, manage delays, supply chain disruptions, and production issues, lead troubleshooting and escalation management and ensure contingency plans are in place.

• Act as the main point of contact for customers and internal stakeholders, provide project status updates and milestone reporting, manage customer expectations and change requests and coordinate meetings and presentations.

• Ensure all deliverables are completed successfully with customer approval and Support transition to mass production handover to operations team.

• To process and monitor the request for quote process, from enquiry to propose a quotation for management review.

• Establish rapport, build relationships and constant liaison with customers on future projects.

• To provide sales projection and forecast.

• Interact with internal teams on new project development.

• Liaise on assembly fixtures, tools and equipment.

• Ad-hoc projects as assigned.
  

**Successful candidate will be provided on-the job training

Requirements:

• Diploma or relevant background in Mechanical / Manufacturing Engineering.

• Have good written, oral or interpersonal skills.

• Equip with good self-confident when conducting presentation.

• Have proactive negotiating skills with customers & suppliers.

• Ability in follow up sales account and maintain sales.

• Comfortable to work at East area, Changi South.