Senior Manager- Digital Services Sales

JOB ROLE
We are seeking a dynamic and results-driven Sales Manager with proven experience in IT Services Sales within the Banking and Financial Services domain. The ideal candidate will have a strong network in the Southeast Asia (SEA) market, a demonstrated ability to drive new business, and expertise in managing large, strategic accounts.

This is a frontline sales leadership role, responsible for identifying new business opportunities, managing key customer relationships, and achieving revenue growth targets for the region.
Job Responsibilities:

New Business Development

• Identify market trends and business opportunities through research, industry events, and publications.
• Generate new leads by engaging potential partners and exploring untapped opportunities.
• Evaluate potential business deals by analyzing market strategies, deal requirements, and financial viability.
• Develop negotiation strategies aligned with company objectives, assessing risks and business potential.
• Close new business deals by developing and negotiating contracts, ensuring alignment with delivery and operations.
• Collaborate with the Delivery Team to leverage existing client relationships and expand engagements (ECNB).
• Ensure timely payment collection and adherence to organizational processes and profitability norms.

Customer Relationship Management

• Build and nurture long-term relationships with key customers, ensuring high satisfaction and retention.
• Regularly engage with clients to assess and exceed expectations.
• Maintain clear, two-way communication between clients and internal teams.
• Develop customer reference ability and promote advocacy.

Required Competencies

• Proven sales experience in IT Services (Application Services, Consulting, Infrastructure Services).
• Strong understanding of the Banking and Financial Services industry.
• Demonstrated success in prospecting, qualifying leads, and delivering value-based proposals.
• Excellent account management and negotiation skills.
• Experience in responding to RFPs, preparing proposals, and writing detailed reports and business documentation.
• Strong leadership, communication, and presentation skills.
• Global market intelligence and understanding of competitors’ offerings.
• Highly motivated, target-oriented, and capable of independent decision-making.

Critical Success Factors

• Proven hunter mindset with experience in IT application services sales.
• Exposure to IT infrastructure services sales (preferred).
• Strong network and connects in the Banking and Financial Services industry across the SEA region.
• Ability to manage and grow large, strategic customer accounts.

Requirements

Qualifications

• Bachelor’s degree in engineering, Computer Science,Marketing, or related field

• MBA/PGDBM (Sales / Marketing - is preferred)

• PMP certification preferred

Skills:

• 12–18 years of experience in IT Services Sales.

• Direct sales experience in the Banking/Financial Services domain.

• Strong exposure to the Southeast Asia (SEA) market.

Benefits

Nucleus is well known for identifying, nurturing, andpromoting the internal talent and having long mutually rewarding associationswith its performing associates. Our focus programs help our associates tocontinuously grow based on their capability, performance, and careeraspirations.