Executive Officer, Membership Services

Key Responsibilities:

• Plan and coordinate events end-to-end, from concept and budgeting to logistics and on-site execution
• Plan and drive member engagement activities, track and monitor sign-ups, and follow up to maximise participation and member satisfaction
• Collaborate with other departments and committees to shape event concepts aligned with organisational goals
• Promote events across a range of communication and social media channels
• Take on ad-hoc duties assigned by the Head of Department and C-Suite

Requirements:

• Diploma or Degree in any discipline
• Excellent time management skills with the ability to meet tight deadlines
• Strong language ability with demonstrated proficiency in written and oral communication skills
• Proficient in Canva or similar design tools for creating event collaterals and social media content
• Ability to work independently but also as a team player
• Proficient in Microsoft Office applications, particularly Microsoft Word, Excel and PowerPoint
• Prior experience in event management, membership services, or secretariat support is an advantage
• Meticulous with strong attention to detail
• Strong communication and interpersonal skills to engage and manage internal and external stakeholders across seniority