Sales Coordinator

Sales Coordinator

Responsibilities

• Support the sales team with quotations, sales orders and customer enquiries.

• Process and follow up on customer orders from confirmation to delivery.

• Manage and support shared customer accounts together with the sales team.

• Follow up closely on quotations, orders, deliveries and customer requests.

• Coordinate with customers, suppliers, warehouse and delivery teams.

• Prepare invoices, delivery orders and other sales-related documents.

• Maintain customer records, price lists and sales documentation.

• Handle enquiries and account matters for Mandarin-speaking customers.

• Maintain good customer relationships and provide prompt support.

• Assist with sales reports and general administrative duties.

• Perform other ad-hoc duties as assigned.

Requirements

• Able to work in a fast-paced working environment.

• Fast learner and able to adapt quickly.

• Good communication and coordination skills.

• Able to communicate with Mandarin-speaking customers.

• Organised and able to handle multiple tasks.

• Able to work independently and as part of a team.

• Basic Microsoft Office skills.

• Experience in sales coordination, sales administration or customer service is an advantage.