Receptionist

• Welcome visitors in a warm and friendly manner and directing them appropriately.

• Maintains security by following procedures, monitoring checking system (TDS) and issuing visitor badges.

• Answering telephones in a professional manner and appropriately handling or referring questions and requests.

• Thoughtful and provides anticipatory service whenever possible, and responds to requests in a helpful and timely manner.

• Maintain all conference space tidy and presentable

• Managing meeting room availability through internal reservation system (EMS)

• Coordinate with clients on catering requests and liaise with on-site team and vendors

• Take inventory of supplies and restock as needed

• Coordinating internal and external events with Facilities Management team

• Assisting with a variety of administrative tasks including printing, copying, scanning and luggage storage

• Respond to emails with reservation information, confirmation and additional details, catering enquiries and coordination

• Assisting in making, altering, or canceling reservations

• Answer questions regarding rooms, facilities, multimedia, setup and events

• Willing to undertake any reasonable request made by management
  

Requirement

• Be a Strong Team Player

• Experience of working within a Corporate or Hotel Reception

• Professional attitude

• Excellent organizational skills

• Multitasking and time-management skills, with the ability to prioritize tasks

• Strong customer service skills

• Proficiency in MS applications

• Support and motivate the team to achieve a ‘best in class’ service.

• Displays a high level of confidence and knowledge when carrying out duties.

• Ability to be resourceful and proactive when issues arise