Client Relationship Executive

Key Responsibilities

1. Client Support & Communication

• Assist the Sales Deputy Director in managing major client accounts
• Answer and screen phone calls on behalf of the Sales Deputy Director
• Respond to client inquiries in a timely and professional manner
• Follow up with clients on orders, quotations, and documentation
• Maintain strong relationships with key clients

2. Sales Coordination & Order Management

• Take over client order processing when required
• Prepare and issue sales quotations
• Follow up on quotation approvals
• Coordinate with internal departments to ensure timely delivery of orders
• Update and maintain sales records and client databases

3. Tender & Documentation Support

• Prepare and submit tender documents as required
• Ensure all required documents are accurate and submitted before deadlines
• Coordinate with relevant departments for supporting documents

4. Administrative Support

• Schedule meetings and manage appointments
• Assist in preparing sales reports and presentations using power point
• Handle general administrative duties related to the sales department

Required Skills & Competencies

• Good communication and interpersonal skills
• Strong organizational and multitasking ability
• Attention to detail (especially for quotations and tenders)
• Ability to work independently and handle confidential information
• Proficiency in Microsoft Office (Excel, Word, Powerpoint Outlook)
• Diploma or Degree (in any disciple) from recognized institutions
• Possess min 2 year of relevant experience in client/ accounts management
• A passion for business development and people
• A friendly and outgoing personality with a strong desire to foster lasting client relationships & assist clients in their hiring needs
• Self-driven, great communication and problem solving skills, willing to learn