Volunteer Operations & Engagement Executive

Location: Outram Park
Salary: $17 per hour (approximately $2,910 per full month of service). Salary will be pro-rated based on the actual service period.
Contract: Sep 2026 to 31 Mar 2027

Working Arrangement:

• Mondays to Thursdays: 9.00am to 6.00pm
• Fridays: 9.00am to 5.30pm
• Lunch: 1 hour
• Sat/Sun: Off

Job Scope:

Volunteer Deployment Operations (22 Hr per week)

• Maintain the Deployment Master List
• Publish deployment opportunities on the Volunteer Management System (VMS) and volunteer.gov.sg.
• Prepare deployment descriptions, icons and event details
• Publicise deployment opportunities through WhatsApp Communities
• Monitor volunteer registrations via VMS and WhatsApp.
• Screen, assign and register Health Ambassadors (HAs) for deployments.
• Generate attendance lists and coordinate attendance verification with Health Programme Managers (HPMs).
• Process deployment cancellations and reimbursement administration through VMS.
• Perform attendance reconciliation and volunteer reimbursement notifications.

Engagement Operations (2 Hr per week)

• Coordinate administrative support for engagement events .
• Send invitations and reminder emails to volunteers.
• Book meeting rooms and coordinate venue logistics.
• Verify vendor invoices and supporting documents for payment processing.

Logistics & Inventory Management (6 Hr per week)

• Coordinate delivery of logistics.
• Liaise with Polyclinics, Active Ageing Centres (AACs), Community Hospitals and partners.
• Maintain inventory records, including t-shirts and programme materials.
• Monitor inventory movement and replenishment.

Operations Support (6 Hr per week)

• Support the planning team in compiling operational data and tracking outreach efforts for community partnerships and integrated citizen engagement.
• Support data management requests while ensuring compliance with governance and approval processes.
• Provide operational support to Project Leads in partner engagement activities.
• Update and maintain the Partnership Master List.
• Coordinate operational activities with partners and other community stakeholders.

Reporting & Administration (4 Hr per week)

• Compile deployment statistics and volunteer feedback.
• Generate operational reports and dashboards.
• Maintain deployment databases and operational records.

Requirements

• Minimum Diploma Holder
• Relevant experience community events and engagement

EA License No.: 96C4864

Reg. No.: R26161270 JOEY TAY YI TING