Resource Management Executive

Our client is an IT Services Provider serving government, education, banking, logistics, and manufacturing sectors. Focus in driving digital transformation, cloud infrastructure, and managed services to create business value and advance IT careers.

Job Summary

Support the Delivery Team by ensuring timely availability of technical resources for projects, support contracts, and manpower deployments.

Responsibilities

• Collaborate with internal teams to identify and forecast upcoming manpower requirements for IT projects and support contracts
• Source IT technical resources through diverse channels to meet project demands
• Establish and maintain partnerships with ITEs, polytechnics, and training institutions to secure a steady pipeline of junior technical talent
• Screen and evaluate candidates for roles including Desktop Engineers, EUC Engineers, Helpdesk/Service Desk, Field Engineers, and IT Support Engineers
• Coordinate interview scheduling, candidate selection, onboarding processes, and deployment logistics
• Maintain and update a resource pool/bench by tracking availability, deployment dates, contract expiries, and replacement needs
• Manage replacement of resources promptly when engineers resign, contracts expire, or project requirements change
• Maintain accurate resource records and generate regular manpower status reports for the Delivery Team
• Support recruitment administration and prepare onboarding documentation to ensure smooth candidate integration

Preferred competencies and qualifications

• Diploma or Degree in HR, Business, IT, or related discipline
• 1–3 years’ experience in recruitment, resource management, staffing, or manpower coordination
• Experience recruiting IT technical/support manpower is advantageous
• Comfortable engaging with ITEs, polytechnics, and educational institutions
• Strong communication, coordination, and follow-up skills to work effectively with operational and project teams in a fast-paced environment
• Fresh graduates with strong communication and coordination skills are welcome to apply

We regret that only shortlisted applicants will be notified.

EA License: 18C9079