Senior Technical Officer

Responsibilities:

• Execution of service and maintenance workflow.

• Liaise closely with client representatives on all service/maintenance related issues.

• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.

• Manage day-to-day client interactions and expectations for optimal results.

• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.

• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.

• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.

• Perform any other technical tasks as and when required.

Requirements:

• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

• Independent, self-motivated individual whom is able to work under minimum supervision.
  

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