Restaurant Manager

Job Duties

• Manage the daily operations of the restaurant.
• Supervise, train, and motivate restaurant staff.
• Prepare staff work schedules and shifts.
• Ensure excellent customer service and handle customer complaints professionally.
• Monitor food quality, presentation, and service standards.
• Maintain food safety, hygiene, and health regulations.
• Manage inventory, ordering, receiving, and stock control.
• Monitor restaurant sales, expenses, cash handling, and daily financial reports.
• Control food and labor costs and reduce unnecessary wastage.
• Coordinate with kitchen and service teams to ensure smooth operations.
• Check cleanliness and maintenance of the dining area ,kitchen, and facilities.
• Manage reservations, special events, and large group bookings.
• Ensure compliance with company policies and standard operating procedures (SOPs).
• Conduct staff meetings and provide performance feedback.
• Assist with recruitment and onboarding of new employees.
• Maintain good relationships with suppliers and coordinate deliveries.
• Monitor customer feedback and implement improvements.
• Prepare daily, weekly, and monthly operational reports.
• Ensure the restaurant meets sales and business targets.
• Handle emergencies and resolve operational issues quickly.
• Promote a positive, professional, and team-oriented work environment.

REQUIREMENTS

• Strong leadership and people skills with the ability to manage a team
• Excellent communication andcustomer service instincts
• Strong grasp of POSsystems, basic inventory, and staff scheduling tools
• Budgeting and financialmanagement
• Inventory and cost control
• Problem-solving anddecision-making
• Time management andorganizational skills
• Knowledge of food safety and hygiene standards
• Sales and marketing awareness