Workshop Technician

***3 days work week***

Responsibilities:

● Perform thorough testing on autonomous robots, identify and troubleshoot errors or

failures, and implement appropriate solutions to resolve the issues promptly.

● Handle comprehensive repairs and maintenance tasks for the robots within the workshop

environment.

● Conduct regular maintenance activities as per the established SOPs and guidelines to

address any breakdowns or equipment failures.

● Travel occasionally to customer sites to perform on-site troubleshooting and urgent

repairs when necessary, although the vast majority of duties will be conducted within the

workshop.

● Responsible for documenting detailed service and fault reports, including accurately

recording the details of the service provided, issues encountered, and the actions taken

to resolve them.

● Submit service and fault reports to superiors and key individuals within the organization

for review and analysis.

● Maintain detailed records of all tasks related to service, including updating internal

service records and ensuring all documentation is completed in a timely manner.

● Ensure the robot is fully commissioned, set up, and ready for operation before being

deployed from the workshop.

Requirements:
● Minimum Nitec, Higher Nitec, or Diploma in Engineering or other related fields.

● At least 2 years of experience in servicing electronic and mechanical equipment /

machines.

● Basic knowledge and hands-on proficiency in handling mechanical, electrical, and

electronic tools.

● Proven experience with troubleshooting and debugging hardware, electronics, and

software.

● Excellent problem-solving skills and the ability to work under pressure in fast-paced

environments.

● Strong communication skills in English (both oral and written) to document processes and

explain complex technical concepts.

● Able to work independently and as part of a harmonious and effective team.

● Able to perform simple network configuration.

● Able to work independently and as part of a harmonious and effective team.

● Able to communicate well and tactfully with customers/ distributors.