Late Night Restaurant Supervisor

temper. Wine Room & Lounge is a sensorial hideaway at Duxton Hill, blending an intimate upstairs wine room with a livelier downstairs cocktail lounge — over 1,200 wine labels, creative cocktails, live jazz, soul and funk, and a refined yet unpretentious dining experience. We're looking for a Floor Supervisor to lead front-of-house service across both floors, ensuring every guest experience matches the precision and character of the venue.

What You'll Do

• Supervise and coordinate front-of-house staff across both the wine room and lounge levels, ensuring consistent, polished service
• Lead by example on the floor, stepping in on service and guest interactions when needed
• Brief the team before each shift on reservations, wine/cocktail features, and service priorities
• Personally manage guest feedback, special requests, and any service recovery situations
• Monitor table turnover, seating flow, and overall floor operations across both levels, including during live music sets
• Uphold service standards, presentation, and cleanliness consistent with temper's refined positioning
• Support training and on-the-job coaching for Floor Captains and junior waitstaff
• Liaise closely with the kitchen, bar, and wine team to ensure smooth, well-paced service
• Assist with basic administrative duties such as scheduling input, stock checks, and end-of-shift reporting

What We're Looking For

• Prior experience in a supervisory or senior service role within F&B, ideally in fine dining, a wine bar, or an upscale lounge setting
• Strong leadership and communication skills, with the ability to guide and motivate a team
• Composed, guest-focused approach, particularly during busy evenings with live entertainment
• Familiarity with wine and cocktail service is a strong plus
• Willing to work rotating shifts, including evenings, weekends, and public holidays, given temper's later operating hours

Work Schedule

• 5-day work week, 44 hours/week. Overtime pay for hours beyond 44/week