Nurse Case Manager

Assess clients’ health conditions, care needs, home environment and support requirements.

-Develop and review individualised care plans based on clients’ needs and changes in their condition.

-Manage assigned cases, conduct home visits and follow up with clients and families.

-Supervise caregivers, provide clinical guidance and ensure care is delivered safely and according to care plans.

-Coordinate with the operations team on caregiver matching, deployment, replacements and care handovers.

-Communicate with clients, families and healthcare professionals to address concerns and maintain continuity of care.

-Respond to incidents and changes in clients’ conditions, ensuring appropriate escalation and follow-up.

-Participate in caregiver interviews, competency assessments, onboarding and training.

-Maintain accurate care plans, case notes, assessment records and incident reports while protecting client confidentiality.

-Support care quality reviews, audits, infection prevention practices and service completion arrangements.

Job Requirements

-Diploma or Degree in Nursing from a recognised institution.

-Registered Nurse with the Singapore Nursing Board, with a valid Practising Certificate.

-Preferably at least two years of clinical nursing experience. Experience in home care, community nursing, geriatric care or case management is an advantage.

-Able to assess care needs, develop care plans and recognise changes in clients’ conditions requiring escalation.

-Experience supervising or training caregivers or healthcare support staff is preferred.

-Strong communication and interpersonal skills, with the ability to work effectively with clients, families and care teams.

-Organised and able to manage multiple cases, prioritise tasks and maintain accurate documentation.

-Comfortable using digital care management systems and basic office software.

-Compassionate, patient and professional, with a commitment to client safety and confidentiality.

-Willing to travel across Singapore for home visits and provide support for urgent care matters when required.