IT Infrastructure Engineer (Monitoring & Operations)

We are looking for an IT Infrastructure Engineer to support the monitoring, reliability and cost efficiency of our hybrid IT environment across AWS, infrastructure, network, databases and applications.

Key Responsibilities

• Monitor system, network, cloud and application health using tools such as CloudWatch, Grafana, Prometheus, Splunk or ELK.

• Manage alerts, perform initial incident triage and coordinate with relevant technical teams for resolution.

• Maintain monitoring dashboards, service health reports and observability standards.

• Support major incidents and identify recurring issues to improve system reliability.

• Monitor AWS and infrastructure costs and support FinOps initiatives, including cost tracking, tagging, budgeting and optimisation.

• Recommend resource rightsizing and cost-saving opportunities while balancing performance and reliability.

• Improve monitoring, alerting and automation processes and contribute to SRE practices.

• Maintain relevant technical and operational documentation.

Requirements

• Degree/Diploma in IT, Computer Science, Engineering or related discipline.

• 3–5 years' experience in IT operations, infrastructure, NOC, service assurance or cloud operations.

• Experience with AWS and hybrid IT environments.

• Hands-on experience with monitoring/observability tools such as CloudWatch, Grafana, Prometheus, Splunk or ELK.

• Knowledge of AWS cost management, ITIL and incident management.

• Strong analytical, troubleshooting and communication skills.

• AWS or FinOps certification is an advantage.

• Provide after-hours support, including weekends and public holidays, when required.

To apply please click on the APPLY NOW button or email your resume for faster processing:

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Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076