Senior Digital Product Manager (Bank)

The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks

• Great exposure to learn about banking products and services domain

• Location at Changi Business Park

• 12months contract

Responsibilities

1. Develop Retail Product Proposition:

 Partner with Product to formulate sound product proposition that appeals to customers

 Conduct small experiments to assess market acceptance and iterate continuously to achieve the desired outcome

2. Design Customer Journey with data in mind:

 Work closely with a wide range of stakeholders on customer immersions to understand customer job to be done and define a digital experience that truly meet customers’ needs across different digital touchpoints

 Drive customer immersions by listening to customer feedbacks and conduct researches on the best and evolving market practice to define the most efficient/customer-friendly UI experience

 Study customer profile, segment & transactional behaviours. Be prepared to speak to customer to gain a better & deeper insight to the problem statement & opportunity

3. Take charge in Online Channel Share:

 Develop ideas to grow online acquisition channel share by leveraging on our digital platforms

 Analyse and leverage on internal Data to identify areas of opportunities to increase penetration of digital adoption

 Engage Product and Business Analytics on targeted marketing campaigns to target the right customers

4. Drive retail banking initiatives in the personal investing space:

 Lead/coordinate the development of key digital initiatives with various stakeholders from onboarding till fulfilment.

 Understand market situation and use data to propose enhancement recommendations

 Support post-implementation tasks such as user training to touch-points, production problem investigation and escalation

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]

• Email Topic: Apply Senior Digital Product Manager

• Only shortlisted candidates will be contacted

Amos Tan Jun Han

EA License No: 91C2918

Personnel Registration Number: R23113385