Guest Relations Officer / Corporate Butler (Yio Chu Kang)

📍 Location: Near Yio Chu Kang MRT
💰 Salary: Up to $3,600
🕙 Working Hours: Monday to Friday, 10:00am – 7:30pm
📅 Weekend standby may be required when there are events

About the Role

Our client is looking for a professional and service-oriented Guest Relations Officer / Corporate Butler to provide a high standard of hospitality and guest services within a premium corporate environment.

This role is suitable for candidates with experience in Guest Relations, Hospitality, Front Desk, Concierge, Customer Service, F&B Service or Corporate Reception who enjoy interacting with people and delivering an excellent service experience.

Responsibilities

• Welcome and attend to guests, visitors and VIPs in a professional and courteous manner.
• Provide personalised assistance and respond promptly to guest requests and enquiries.
• Coordinate guest arrivals and departures to ensure a smooth overall guest experience.
• Escort guests to meeting rooms or designated areas when required.
• Prepare and serve beverages and refreshments to guests and meeting attendees.
• Ensure meeting rooms, reception areas and guest facilities are presentable and ready for use.
• Assist with meeting room preparation, including basic equipment and AV setup.
• Support corporate meetings, functions and events, including setup and teardown.
• Coordinate with housekeeping, facilities and other internal teams on guest requirements.
• Handle guest feedback professionally and escalate issues when necessary.
• Maintain high standards of service, presentation and workplace etiquette.
• Perform other guest service and hospitality duties as assigned.

Requirements

• Prior experience in Guest Relations, Hospitality, Customer Service, Concierge, Front Desk, F&B Service or Corporate Reception will be advantageous.
• Candidates with strong customer-facing experience from other service industries are welcome to apply.
• Service-oriented with good communication and interpersonal skills.
• Professional and presentable when interacting with corporate guests and VIPs.
• Comfortable providing beverage and hospitality service.
• Able to handle guest requests calmly and professionally.
• Good teamwork and coordination skills.
• Basic familiarity with meeting room or AV equipment will be an advantage.
• Willing to support events and be on standby during weekends when required.

How to Apply
If you are interested, please submit your updated resume by clicking the Apply Now button.

We regret to inform that only shortlisted candidates will be notified.

Lee Yu Qian (Lenore)

Registration Number: R24124538

EA License Number:18C9027