MANAGER
About this job
Lead the Customer Experience function and set direction for customer service operations, service quality and customer engagement.
Develop and maintain service standards, service principles, escalation frameworks, SOPs, response guidelines and service-recovery practices aligned with the brand values, operational realities and customer expectations.
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What salary can I expect?
The employer lists 3 300 – 6 000 $ for this role at JAO FAH SERVICES SINGAPORE PTE. LTD. in River Valley. For comparison, the local market median is about 4 813 $ based on 234 similar offers.
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