Senior product manager
About this job
We are seeking a Senior Product Manager to design and drive the end-to-end product vision for our next-generation AI Chatbot and AI Payment solutions tailored for Small and Medium Enterprises (SMEs).
Rather than standard FAQ-style Q&A systems, our platform aims to provide fully conversational, context-aware, and intelligent customer engagement workflows that seamlessly convert interactions into transactions via integrated AI-driven payment flows.
Key Responsibilities
Product Design & Strategy: Lead the end-to-end product architecture for AI-powered customer engagement chatbots and automated payment interfaces for SMEs.
Intelligent Workflows: Move beyond traditional Q&A bots by designing agentic, conversational user journeys, intelligent query handling, dynamic recommendations, and contextual problem-solving.
AI Payment Integration: Design secure, frictionless payment triggers within conversational interfaces (e.g., in-chat checkout, automated invoicing, link generation, and multi-gateway integrations).
Requirements & Qualifications
Experience: 4+ years of hands-on experience as a Product Manager, preferably in SaaS, FinTech, conversational AI, or SME-facing digital solutions.
AI/LLM Expertise: Deep understanding of Large Language Models (LLMs), prompt engineering principles, intent recognition, dynamic retrieval (RAG), and agentic workflows.
Payment Integration: Proven experience with payment gateways
Market insight
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The employer lists 8 000 – 10 000 $ for this role at THE PACT GATHERINGS PTE. LTD. in Singapore. For comparison, the local market median is about 6 003 $ based on 2 466 similar offers.
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