Data Center Technician

Good understanding of M&E infrastructure.

Supervise preventive maintenance activities and ad-hoc works orders on mechanical, electrical and other installed M&E systems and ensure timely and quality work.

Experience working in critical M&E facilities or experience in ACMV, electrical or fire systems will be an advantage.

Able to carry out impact assessment during system fault and technically sound to contain fault to ensure M&E system service continuity.

Ensure proper escalation in accordance to incident escalation process.

Carry out work in accordance to site processes and requirements.

Proactively look out for site abnormalities and possible areas of improvement, recommend solutions and put up proposal to Supervisor.

Able to prepare and review SOPs, MOPs and EOPs.

General facilities duties, including monitoring of equipment and report on daily condition.

Any other duties assigned by Supervisor.

Able to support 24x7 rotating shifts.

Assist DC Ops Manager / Site Lead to manage day to day FM operations of accounts

Ensure fulfilment of scheduled commitments for FM teams

Ensure good planning and execution of service schedules

Assist in training staff members on proper work processes, operating procedures, equipment servicing, etc., and manage FM engineers’ technical competencies

Manage Staff deployment and attendance administration

Motivate site staff and ensure safe & conducive work environment

Manage customers’ expectation and deliverables and establish rapport for long term customer relationship

Manage onsite vendors and ensure timely and quality work

Provides solution proposals to clients for issues encountered onsite

Provide support to other FM site Teams for any emergency situations

Ensure continuous site improvements in areas of M&E Infrastructure, green initiatives, and operational processes

Responsible for FM Quotation submission and obtain of Vendor quotation

Ensure toolbox / daily ops meeting to be conducted c/w MOM

To provide regular support to update of the Asset Management, Risk Management, Incident Management, Weekly Report, Monthly Report and Quarterly Report

Review and provide close support to the onsite team to generate the Lifecycle replacement programme, create opportunities to meet sales revenue targets