Business Operations Intern (Education)

Company Overview

Nova Education is a growing education centre offering personalised academic tuition and education services for local and international school students, including AEIS exam preparation and education placement.

Job Summary

Join Nova Education as a Business Operations Intern to gain hands-on experience in education centre operations, client relations, tutor coordination, marketing, and business development.

Responsibilities

• Handle tuition enquiries through various communication channels to understand client needs and translate them into clear tuition requests
• Respond promptly and professionally to client enquiries and provide after-sales support to resolve issues
• Communicate tuition assignments to tutors and shortlist suitable tutors based on subject expertise, qualifications, location, and teaching requirements
• Assist with tutor applications, onboarding, and coordinate lesson schedules between tutors and students
• Support daily education centre operations to ensure smooth functioning
• Assist in developing partnerships with schools, tuition centres, and education-related organisations to expand business opportunities
• Support outreach and communication efforts with potential B2B partners to foster collaboration
• Assist with content creation and marketing initiatives to enhance Nova Education’s online presence and digital outreach

Preferred competencies and qualifications

• Current University or Polytechnic student
• Good command of written and spoken English
• Friendly, responsible, and professional communication skills
• Strong work ethic and eagerness to learn
• Comfortable communicating with parents, students, tutors, and colleagues

Other Information

• Location: Beauty World Plaza, Singapore
• Internship Duration: Minimum 3 months, longer durations preferred
• Working Arrangement: 5 days per week, including Sunday
• Working Hours: 10.30am–7.30pm (Weekdays), 10am–6pm (Sunday)