Sales Operations Assistant

Company Overview

Benel Singapore Pte Ltd, based in Singapore, is a leading office furniture manufacturer.

Job Summary

Coordinate sales order processing and delivery scheduling to ensure timely and accurate order fulfillment while providing responsive customer support.

Responsibilities

• Issue quotations and process sales, sample, and service orders accurately and promptly to support sales operations
• Monitor and track sales orders from initiation through fulfillment to ensure timely processing and delivery
• Respond promptly to customer enquiries via phone and email to provide clear and helpful information
• Resolve customer issues related to orders efficiently to maintain customer satisfaction
• Plan local delivery routes and manage daily delivery schedules to optimize logistics and meet deadlines
• Prepare delivery and invoicing documents accurately for daily shipments
• Submit invoices to customers via email or online portals to ensure timely billing

Preferred competencies and qualifications

• At least 2 years of experience in Sales Coordination
• Experience using ERP systems such as SAP or Oracle
• Strong verbal and written communication skills demonstrated by effective customer interactions
• Good organizational and time management skills to meet deadlines consistently
• High attention to detail and accuracy in processing orders and documents
• Ability to work independently and collaboratively within a team environment