Supercharge Operations Technician

Company Overview

BYD (Singapore) Pte. Ltd. delivers innovative electrification solutions, including electric passenger vehicles, commercial vehicles, forklifts, and new energy technologies. As a global leader in battery technology and sustainable mobility, BYD is committed to driving the transition towards a greener and more sustainable future through continuous innovation and excellence.

Job Summary

The Supercharge Operations Technician inspects, maintains, troubleshoots, repairs, and supports BYD charging stations to ensure safe and reliable charging services.

Responsibilities

• Perform preventive and corrective maintenance on charging equipment to ensure operational reliability
• Inspect, test, and troubleshoot chargers and associated electrical systems to identify faults
• Diagnose equipment issues and execute repairs or replace components to restore functionality
• Escalate complex technical problems to appropriate teams for resolution
• Conduct routine site inspections and assess charger conditions to maintain service standards
• Ensure chargers are clean, operational, and properly maintained for user safety and satisfaction
• Support charger installation, commissioning, and testing activities to facilitate deployment
• Maintain tools, equipment, and spare parts inventory to support maintenance efficiency
• Follow all safety procedures and work instructions to uphold a safe working environment
• Report hazards, incidents, and equipment defects promptly to ensure compliance and safety
• Ensure adherence to regulatory and company safety requirements during all operations
• Complete service reports and maintenance records accurately to document work performed
• Update maintenance activities in the designated system for tracking and accountability
• Record faults, repairs, and spare parts usage to maintain accurate service history
• Provide on-site technical assistance to resolve customer-reported charging issues promptly
• Support customer issue resolution to enhance user experience and operational uptime

Required competencies and certifications

• NITEC, Higher NITEC, Diploma, or equivalent in Electrical Engineering, Electronics Engineering, Mechatronics, or related field
• Minimum 1 year of experience in electrical, facilities, maintenance, or technical support work
• Basic knowledge of electrical systems and troubleshooting techniques
• Ability to perform site-based and hands-on technical work

Preferred competencies and qualifications

• Possession of electrical licenses/certifications is an advantage
• Class 3 driving licence preferred