Receptionist / Office Administrator

Location: Singapore
Department: Administration & Facilities
Employment Type: Full-time

About the Role

We are seeking a professional and personable Receptionist / Office Administrator to join our Administration & Facilities team in Singapore.

As the first point of contact for the office, you will play an important role in creating a welcoming, professional environment for employees, visitors, clients, and candidates. Alongside front-of-house responsibilities, you will provide administrative and facilities support to ensure the office operates smoothly and efficiently.

This role would suit someone who is highly organised, service-oriented, proactive, and comfortable working in a fast-paced professional environment.

Key Responsibilities

• Serve as the primary front-desk contact, welcoming guests, clients, candidates, and other visitors in a professional and friendly manner.
• Manage incoming calls, correspondence, mail, and deliveries.
• Coordinate meeting room bookings, room setup, hospitality, and visitor arrangements.
• Maintain the presentation and day-to-day functionality of reception, pantry, lounge, wellness, and other common areas.
• Monitor office supplies and coordinate replenishment as required.
• Provide general administrative support, including processing expenses, preparing documents and meeting materials, and coordinating travel arrangements.
• Liaise with building management, service providers, and external vendors regarding maintenance and facilities matters.
• Support office access arrangements and onboarding activities for new employees and visitors.
• Assist with office events, meetings, and employee activities.
• Provide additional administrative and operational support to the wider team as required.
• Handle confidential information and sensitive matters with appropriate discretion and professionalism.

Requirements

• Minimum 3 years of experience in reception, office administration, hospitality, customer service, or a similar client-facing role.
• Excellent verbal and written communication skills.
• Warm, polished, and professional manner with strong interpersonal skills.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Comfortable learning and using emerging digital and AI-enabled workplace tools.
• Proactive, flexible, and able to manage multiple priorities in a changing environment.
• Strong judgement and discretion when dealing with confidential information and senior or high-profile visitors.
• Ability to work collaboratively with colleagues across different teams and functions.

Preferred Experience

Experience in one or more of the following environments would be advantageous:

• Professional services
• Financial services or private banking
• Hospitality
• Legal or professional services firms
• Corporate office administration

Experience coordinating travel, expenses, meeting schedules, visitors, or facilities would also be beneficial.

Mandarin proficiency is desirable, particularly for working with Mandarin-speaking colleagues and stakeholders across the region.