Client Account Executive

Purpose of the Role:

• Daily management of providing service provisions for clients engaged with Salesworks Pte Ltd.
• Point of contact for all client contact, queries and communication internally and externally.
• Liaise with the Sales Network to support the daily management of the campaigns.
• Assist in research and perform first level campaign trending.

Responsibilities:

• Day to day management of the client relationship and communication.
• Able to stand in for CAM as first point of contact for all internal queries.
• Ensure all client enquiries & emails are answered daily satisfactorily after getting response from the internal team as well as the sales network.
• Collaborate with sales network to produce, update and maintain current sales collateral & training materials.
• Facilitate and support training to sales network
• Attend and conduct regular external client meetings
• Work in partnership with the client and internal support teams ensuring activity, processes, procedures and requirements are fully supported and effectively communicated.
• Develop and build strong relationships with all stakeholders.
• Daily/Weekly/Monthly reports
• Reconcile invoices and credits with finance.

Requirement:

• Minimum one 2 year working experience under similar filed i.e supporting the Account Management, Project Management, Client Account Management, Channel Management or Sales Management
• Excellent communication skills
• Excellent English language (Verbal and written)
• Has a “can do attitude”
• Dynamic personality, with an ability to lead, engages and motivates team
• Able to provide simple solutions to complex issues and process
• Good organizational skills and able to meet deadline
• Proficient with Microsoft Office packages including Word, Excel, Access, Powerpoint and Outlook