DEVELOPMENT MANAGER

Job Summary

We are seeking an experienced and results-driven Business Development Manager to develop new business opportunities, strengthen existing customer relationships, and drive the company’s revenue growth.

The successful candidate will be responsible for identifying potential customers, understanding their business needs, developing suitable solutions, and maintaining strong long-term business relationships.

Key Responsibilities

• Develop and implement business development strategies to achieve company sales and revenue targets.
• Identify and pursue new business opportunities through market research, networking, referrals, and direct business outreach.
• Build and maintain strong relationships with existing customers and key business partners.
• Manage customer enquiries, provide professional consultation, and recommend suitable services based on customer requirements.
• Conduct meetings and presentations with prospective and existing customers.
• Prepare and follow up on quotations, proposals, tenders, and business opportunities.
• Negotiate commercial terms and coordinate with internal teams to ensure smooth execution of customer requirements.
• Monitor market trends, competitor activities, and customer needs to identify potential growth opportunities.
• Maintain regular communication with customers and follow up on enquiries, quotations, and pending business opportunities.
• Develop and maintain a strong sales pipeline and provide regular updates on business development activities and results.
• Work closely with management and relevant departments to develop new services, packages, and business initiatives.
• Handle customer feedback and assist in resolving service-related issues to maintain customer satisfaction.
• Represent the company professionally at meetings, networking events, industry activities, and business functions.
• Prepare business development reports, sales forecasts, and performance updates for management review.
• Perform other business development and commercial duties as assigned by management.

Requirements

• Diploma or Degree in Business Administration, Business Management, Marketing, Sales, or a related discipline.
• Minimum 5 years of relevant experience in business development, sales, account management, or a related role.
• Proven track record in developing new business and maintaining key customer accounts.
• Strong communication, negotiation, presentation, and interpersonal skills.
• Good commercial awareness and ability to identify business opportunities.
• Able to work independently, manage multiple priorities, and achieve business targets.
• Customer-oriented with strong relationship-building skills.
• Proficient in Microsoft Office and common business communication tools.
• Candidates with relevant industry knowledge and an established business network will have an advantage.

Key Competencies

• Business Development & Sales
• Customer Relationship Management
• Negotiation & Communication
• Market & Competitor Analysis
• Strategic Planning
• Account Management
• Problem Solving
• Business Networking
• Sales Pipeline Management
• Commercial Awareness