Patient Service Associate (2 Shift/ Islandwide)(ID: 673687)

Job Description

• Offers competitive benefits package such as medical/dental benefits and etc
• Walking distance from MRT
• Dynamic Working Environment

As a Patient Service Associate, you will be responsible for the following duties:

• Handle and escalate patient feedback to the appropriate supervisor promptly.
• Perform accurate patient registration and screening, ensuring confidentiality and data integrity.
• Ensure timely billing and same-day collection of payments.
• Maintain clinic readiness, including cleanliness and proper functioning of self-service kiosks and waiting areas.
• Ensure the clinic is fully prepared to receive the first patient 15 minutes before scheduled start.
• Support appointment coordination for both new and follow-up visits.
• Assist clinicians and therapists to facilitate smooth and efficient consultations.
• Monitor patient wait times and keep them informed proactively.

Requirements:

• Minimum GCE ‘N’ Level qualification with relevant working experience.
• Proficient in Microsoft Office applications and basic IT tools.
• Strong team player with good collaborative skills.
• Able to multitask and manage competing priorities effectively.
• Possess a service-oriented mindset with a customer-focused approach.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.

We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.

For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies.If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at [email protected].