Sales & Marketing Manager

Key Responsibilities

• Act as the exclusive primary liaison for designated strategic key clients, cultivate and sustain stable, long-term high-value cooperative partnerships.

• Dig into clients’ core business objectives, bottlenecks across supply chain operations and customized logistics demands, jointly design targeted, cost-effective logistics solutions matching their operational needs.

• Organize periodic account performance audits and Quarterly Business Reviews (QBRs), track agreed KPI service standards and resolve existing issues timely to safeguard consistent client satisfaction.

• Formulate and implement customized strategic account development roadmaps, tap incremental business potential to drive upsell & cross-sell of full-spectrum services including freight forwarding, warehousing, domestic distribution and customs brokerage.

• Take full ownership of contract renewal, commercial pricing negotiation and rate formulation, lock in recurring revenue and continuously optimize gross profit margins.

• Keep close track of industry dynamics and rival market moves, proactively scout, develop and convert high-potential enterprise customers to expand client portfolio.

Job Requirements & Education

• Diploma or Degree in Business, Marketing or a related field or equivalent practical experience.

• Minimum 3 years solid hands-on experience in sales, business development or key account management within logistics & supply chain sector.

• Prior experience handling accounts or projects within the facade, architectural, or building materials industry is highly preferred.

• Candidates with a demonstrated portfolio of enterprise logistics clients or verificable key account relationships are advantageous

• Outstanding interpersonal communication and negotiation competency; capable of delivering professional proposals and persuading corporate procurement executives to close deals.

• Target-oriented with sharp commercial insight; consistent track record of hitting or outperforming annual sales & revenue quotas, skilled in sales funnel management and data-driven performance analysis.

• Able to manage competing priorities, tight deadlines and complex logistics escalations effectively, adept at troubleshooting urgent deadlines and complicated logistics exceptions efficiently.