Sales Coordinator (e-commerce)

An exciting opportunity awaits YOU to be part of our team!

Are you a detail-oriented individual who enjoys coordinating tasks and making sure everything runs smoothly?

Join novita and be part of our growing team!

We’re looking for a detail-oriented, proactive and positive individual who enjoys working with people and is committed to delivering excellent customer service and sales administrative support.

If you thrive in a fast-paced environment, enjoy coordinating with customers and internal teams, and take pride in keeping sales operations running smoothly, we’d love to hear from you!

*** Basic Salary: S$2,500 - $3,000 + Incentives***

🌟 A Culture of Progress & Achievement — We foster growth, celebrate milestones, and empower every team member to reach their full potential.
🚀 An Exploratory Spirit — We challenge conventional marketing, creativity, and media, encouraging bold ideas and fresh perspectives.
✈️ Shared Adventures — From company retreats to team travel trips, we build a supportive and connected team environment.
💰 Performance Rewards — Your contributions are recognized with cash incentives and encouragement programs that celebrate success.
🤝 Comprehensive Care — We provide employee welfare and benefits designed to support your well-being.

Job Description:

• Support daily sales and e-commerce operations, including order processing, delivery and installation scheduling, inventory updates, and return/exchange requests.

• Respond to customer enquiries and reviews promptly, providing professional and high-quality customer service.

• Coordinate with the Logistics Department and courier partners to ensure orders are processed and deliveries are completed on time.

• Maintain accurate and up-to-date product and online store information, including pricing, inventory, product information across e-commerce platforms.

• Liaise with internal departments and external parties to coordinate and resolve operational issues when required.

• Prepare and generate sales and operational reports.

• Provide administrative support and assist with other ad hoc tasks and projects as required.

Requirements:

• Nitec/ Diploma in any discipline.

• Proficient in Microsoft Office.

• Good customer service and communication skills.

• Strong organisational skills with good attention to detail.

• Able to manage multiple tasks and priorities efficiently.

• Comfortable working in a fast-paced environment.

• Self-motivated, proactive and positive in attitude.

• Prior experience in sales coordination, administration or e-commerce is an added advantage.

• Working knowledge of Shopee, Lazada, FairPrice Online and Shopify is a plus.

Interested candidates, please send in your resume and cover letter via APPLY NOW. We apologise that only shortlisted candidates will be notified.